Our agent portal enables your team to cover more ground and respond to threats in light speed, all in a single pane of glass.
We don't trade quality outcomes for speed. We achieve both. With the power of Quill, agents are guided through a dynamic workflow that respects your business rules, generating fast and consistent results.
This way, agents are only given the information they need to make the decision you expect.
Actual threats are shown to agents first, while alarms with lower risks are shown to agents next.
Agents who use Quill monitor 25X more efficiently, tackling threats faster, generating better outcomes for your team or customers.
Watchful is one of those rare companies that is truly your partner, and not just a supplier. They went above and beyond during the onboarding process and have been very responsive any time we have reached out since.
The product is rock solid, and features and functionality are continuously being added, including several enhancements that we requested. We consider Watchful core to our business and look forward to a long and successful partnership.
Benjamin Hatfield - Zaladium Analytics